Reference

Privacy Policy for Your Account

Before you open an account for Blackjack, Aviator, Crystal Sun or UPI wallet activity, our Privacy Policy explains what data we collect and why.

Account dataCookie choicesUPI recordsSupport requests
cricbet Privacy Policy for Your Account
PRIVACY HELP

Contact Paths for Privacy Requests

Privacy questions need a clear route, not a generic queue. Use the contact path that matches your request, and include the account phone or email you used to join so we can…

Privacy email Send privacy requests to our support address with your registered email, phone number and the change you want. We check ownership before sharing account records, editing stored details or starting a deletion request.
Live chat record If you ask through chat, we keep the conversation tied to your account so the privacy team can follow the request. Avoid sending full bank details or identity images unless we ask through a secure step.
Account update help For changes to name spelling, phone number or email access, contact support from the account area when possible. That lets us compare session data, recent login history and wallet references before updating personal records.
DATA HANDLING

Privacy Controls Across Blackjack and UPI

Our policy is written around the places where your data actually appears: account creation, login checks, cookies, wallet activity, game sessions such as Blackjack or Aviator, and support messages.

Data we collect

We collect details you type into the account form, session data from your device, wallet references, game session records and support messages. We use them only for account operation, security checks, legal duties and privacy replies.

Cookie use

Cookies help keep you signed in, remember language and region choices, measure page errors and reduce repeated security prompts. You can manage browser cookie settings, though some account features may not work properly without essential cookies.

Account security

We compare login time, device signals and account activity when we see unusual access. If a privacy request looks risky, we may pause the request until identity checks protect your wallet and stored records.

Payment records

UPI, Paytm, PhonePe and Google Pay references may include transaction IDs, time stamps, status codes and account links. We keep these records to reconcile wallet activity, handle disputes and meet recordkeeping duties.

Retention periods

We keep personal data only for as long as needed for account use, legal duties, dispute handling, fraud checks and audit needs. When retention is no longer needed, we delete or anonymise records where practical.

Request handling

You can ask to access, correct or delete personal data linked with your account. We verify the request, locate relevant records and explain if any data must remain for legal, security or payment reasons.

Your Privacy Policy Questions Answered

These answers explain how the Privacy Policy works when you create an account, use cookies, make a UPI deposit, contact support or ask us to update records. If your request involves local access or eligibility, the answer depends on local law and applies only where local law permits.

We collect account details you provide, login and device signals, cookie data, wallet references, game session records and support messages. We use these records for account operation, security, legal duties and privacy request handling.

Payment records help us match UPI, Paytm, PhonePe or Google Pay activity to your wallet. They also help resolve failed or delayed transactions, check account ownership and keep records required for disputes or audit needs.

Yes. Send a request through support with your registered email or phone number. We verify ownership first, then provide relevant account records or explain why certain data cannot be shared in that format.

Contact support from your account area if you can still access it. We may ask for verification before changing email, phone, name spelling or other sensitive details, especially when wallet records are connected.

You can request deletion of personal data linked with your account. Some records may need to remain for legal duties, dispute handling, security checks or payment reconciliation, and we will explain that clearly.

Cookies keep sessions active, remember basic choices and help detect page or login issues. You can adjust browser settings, but blocking essential cookies may affect account access, verification steps or wallet-related pages.

Use the support contact on cricbet.bid and mark your message as a privacy request. Include your registered email or phone number, describe the concern, and avoid sending extra documents unless we ask.